Privacy Policy

At PokieFox, we are committed to protecting the privacy of our players. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Australian data protection laws and the regulatory standards set by Curacao eGaming. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

To provide our online pokies services, we collect various types of personal information, including but not limited to:

• Registration Data: Information you provide when creating an account, such as your name, date of birth, and contact details.
• Payment Details: Information related to your financial transactions, including credit card details and other payment methods.
• Technical Logs: Data that is automatically collected when you use our services, such as your IP address, browser type, and device information.
• Cookies: Small data files stored on your device to enhance your experience on our platform.

2. Purpose of Data Usage

We use the information we collect for several purposes, including:

• Account Management: To create and manage your player account and provide you with access to our online pokies.
• Marketing Communication: To send you promotional materials and information about our services, provided you have opted in.
• Anti-Fraud Checks: To detect and prevent fraudulent activities on our platform.
• AML Compliance: To comply with Anti-Money Laundering regulations and ensure the integrity of our services.
• KYC Procedures: To verify your identity and prevent underage gambling, in compliance with legal requirements.

3. Data Sharing

Your personal information may be shared with third parties in the following situations:

• Payment Providers: We share your payment details with third-party payment processors to facilitate financial transactions.
• Verification Partners: Your information may be shared with third-party identity verification services to comply with KYC and AML regulations.
• Regulatory Authorities: We may disclose your information to relevant authorities if required by law or in response to legal requests.

4. User Rights

As a player, you have certain rights regarding your personal data, including:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact our support team.

5. Cookie Policy

We use cookies to enhance your experience on our platform. Cookies are small text files stored on your device. We utilize two main types of cookies:

• Essential Cookies: These are necessary for the operation of our website and allow you to navigate and use our services.
• Analytical Cookies: These help us analyze how our website is used and improve its performance. They collect information such as pages visited and time spent on the site.

You can manage your cookie preferences through your browser settings.

6. Data Security

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or damage. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out to our support team for assistance. We are dedicated to addressing your concerns and ensuring your privacy is respected.

10. Governing Law

This Privacy Policy is governed by the laws of Australia. Any disputes arising from or related to this policy shall be resolved in accordance with applicable Australian laws.

By using PokieFox, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.